Terms

Last updated November 12, 2026

These are the terms for working with Vantrex Systems, a business based in Toronto, Ontario. Each project also gets a written quote. If the quote and these terms disagree, the quote wins.

Free calls

Booking a call is free and doesn’t commit you to anything. You can reschedule or cancel it any time using the link in your confirmation email.

Quotes

After our call you get a fixed quote with the price in Canadian dollars, a timeline and exactly what’s included. Work starts once you accept it. If you ask for something that isn’t in the quote, we’ll tell you the extra cost before doing it.

Payments

  • Projects: half when we start, half at launch.
  • Ads management and care plans: billed monthly. Cancel any time and the plan ends at the end of that month.
  • Ad spend, domains, hosting and paid tools are paid by you, directly to those providers, unless your quote says otherwise.
  • Prices are in CAD. Sales tax is added where it applies.
  • For now we take payment by Interac e-transfer to hbaasit6@gmail.com, against an invoice we email you. We don’t take card payments on this site yet.

Deposits

  • To lock in a start date for a package, you send a deposit by Interac e-transfer: $250 for packages under $3,000, or $500 for packages $3,000 and up.
  • The deposit is fully credited to your project. It counts toward the first payment.
  • If, after our call, either of us decides we’re not the right fit, we refund the deposit in full by e-transfer, as long as work hasn’t started.
  • Your start date is held once the deposit arrives. Until then, dates are first come, first served.

Website and Ads Audit

  • The audit costs $149 CAD, paid in advance by Interac e-transfer. We start once it’s paid.
  • If you book a build with us within 30 days of receiving your audit, the full $149 is credited against that project.
  • If we haven’t started your audit yet, you can cancel it for a full refund. Once it has started, it isn’t refundable.

Care plans

  • Care plans are $99 CAD a month, for sites we built or already look after. They cover software and security updates, small edits, backups and uptime monitoring. Bigger changes get a quote first.
  • Billed monthly in advance by Interac e-transfer. The plan starts once the first month is paid.
  • Cancel any time. The plan runs to the end of the month you’ve paid for, and there are no partial refunds.

Referral program

  • Sign up on the referrals page to get a personal link. A referral counts when a new client books a call through your link and goes on to hire us.
  • Your reward is 10% of that client’s first project in cash, or 15% as credit toward your own work with us. It’s calculated on the project price before tax, ad spend and third-party costs.
  • We pay the reward only after the referred client has paid that first project in full. Cash rewards are sent by Interac e-transfer within 30 days of their final payment.
  • Self-referrals don’t count, and each client counts for one referrer only: the first link they booked through. Credit has no cash value and doesn’t expire while we’re in business.
  • We may change or end the program at any time. Referrals made before a change keep the terms they were made under.

Changes and revisions

[POLICY NEEDED: how many rounds of changes are included, and what counts as a change versus new work]

Ownership

Your domain, hosting and accounts are set up in your name. Once the project is paid in full, you own the site and its code. We may show the finished work in our portfolio unless you ask us not to.

Your part

You supply your content (text, photos, logos, prices) and confirm you have the right to use it. Delays in getting content can move the launch date.

Cancelling a project

[POLICY NEEDED: what happens to the first payment if a project is cancelled part way through]

Results and liability

We build carefully and test before launch, and we fix bugs in our own work that you report after launch [POLICY NEEDED: for how long]. We can’t guarantee specific sales, bookings or ad results, because those depend on many things outside our control. Our total liability for any project is limited to the amount you paid for it.

Privacy

How we handle your information is explained in the privacy policy.

Law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

Contact

Email hello@vantrexsystems.ca or DM @vantrexsystems on Instagram.

Vantrex Systems, Toronto, Ontario